(Update) Delay in of delivery dates due to the Corona virus outbreak
Dear Valued Customers,
We are writing to provide you an update on our production and delivery situation with regards to our factory operations in China.
Our main factory in China has resumed work on the 10th of February 2020. However, two-thirds of the production line has not opened yet due to the decrease in the number of worker. Besides, most of our component manufacturers will only resume work on the 17th of February 2020.
As a result of this unforeseen situation, we expect an increase in the production lead time during this period, until our factory and component manufacturers get back to their normal working capacity.
Please contact our sales teams or our general email firstname.lastname@example.org with regards to this situation and also more importantly to check on the availability of stock items and production lead times on both existing and new orders.
We apologize for the inconvenience caused and seek your support for our factory as they undergo through a very tough and difficult time.
Chief managing Director
Luci Pte. Ltd.
52A Tanjong Pagar Road, Singapore 088473
Tel : +65-6291-2410